During this process GoodReader analyzes the contents of both local and remote folders and does the following: Press the Sync button again to bring back the hidden progress popup. You will be able to continue reading your documents while the sync is working. Press the Hide button to hide this popup and continue the sync in the background.
This button will execute the sync for all the folders and files with all the servers that you have set up for synchronization.Ī progress popup appears during the sync process. Alternatively, you can find the Sync button at the top of every file viewer`s navigation menu. You execute the sync by pressing the Sync button on the main screen of the iPad (it`s not the same Sync button that you used for the initial setup) or on the Connect control panel of the iPhone.
All relevant remote files will be automatically downloaded to your device when doing the very first synchronization, so there is no need to run a separate downloading process for this file/folder with the Download button.Īctual synchronization. Once you`re done with it, you`re ready to sync. This will create synchronization record in Downloads section and show you the parameters window where you can set various sync options. Then press the Download here & Synchronize button. Then select a target local folder inside GoodReader where you want this file/folder to be put. The Sync button will appear at the bottom. Open a connection to a server, find a file or folder that you wish to sync, tap it so it becomes highlighted.
Do this only once per each file/folder you wish to synchronize. The sync process consists of two parts: initial setup and actual synchronization. The idea of download-only sync is a convenient distribution of frequently updated documents to a group of people. The idea of normal sync is to keep the contents of a local file or a folder identical to what you have on a server. The impacted users in our org used the above work around and it worked for us.ĭude i was bashing my head against the wall here, reinstall and clearing cache did nothing but generate more calls at least the end user can shift right click the folder and not have to call the helpdesk 4 times a day.There are two different types of sync - normal sync and download-only sync. That should clear any issues with the folder and re-sync all the files and sub-folders. After that, the user needs to select the option: 'Refresh folder'. Please have the user select the Shared drive or parent folder affected on the Drive for Desktop app and then he needs to press and hold the 'Shift' or 'Ctrl' key and do the right click on the folder.
The google support offered a work around below: I wanted to let you know that I checked this out with our dedicated team and they explained to me that they are aware of this behavior with Drive for Desktop as it seems to be a known issue however, they are currently working on a solution and they expect the issue to be resolved with the new version of Drive for Desktop (version 50). I contacted googel support and the google suppor told me that If users in your org are having the similiar issues recently, the below info might be relavent Some of our users in our org started reporting the same issue since July 16, 2021.